Release Notes: Provider Portal

Release Notes: Provider Portal

What’s New in v2025.9.0.0

We’re continuously working to improve your Provider Portal experience. Here’s what changed:

New Feature

  • Provider Portal now supports Canadian providers associated with Medcan Health Management. Orders from MedCan Health Management will not collect patient address, contact info, or provider attestation.

What’s New in v2025.8.0.0

We’re continuously working to improve your Provider Portal experience. Here’s what changed:

New Feature

  • Report Notifications Preferences have been improved with more clarity around the report notification types (Email, Fax, EOI, or N/A) and new visual changes that show, which type has been configured for your account during initial creation. Please refer to the Help Guide for more information.

What’s New in v2025.7.0.0

  • There are no new features in this release.

What’s New in v2025.6.0.0

Here’s what changed in this release:

New Features

  • The Provider Portal Help Guide (including a link to the release notes) is now accessible using the ? icon in the upper right-hand corner of the current page.
  • The Provider Portal release notes are now available on the GRAIL website (https://grail.com/release-notes/provider-portal/) and can be accessed as a link from the Help Guide.

What’s New in v2025.5.0.0

We’re continuously working to improve your Provider Portal experience. Here’s what changed:

New Feature

  • Starting with this release, the banner displayed on login for system information or new releases has been improved.