Release Notes: Provider Portal
Provider Portal 2026.6.0.0 Customer Release Notes
What’s New in v2026.6.0.0
We’re continuously working to improve your Provider Portal experience. Here’s what changed:
New Feature:
- To support international providers, Provider Portal has added the following functionality:
- The Family History of Cancer will not be displayed on the resulting Test Requisition Form (TRF).
Provider Portal 2026.5.0.0 Customer Release Notes
What’s New in v2026.5.0.0
We’re continuously working to improve your Provider Portal experience. Here’s what changed:
New Features:
- To support international providers, Provider Portal has added the following functionality when ordering a test:
- The country where the provider is located is now included with the provider information and is also populated on the international Test Requisition Form.
- The date format when ordering a test on Provider Portal has been updated to DD/MMM/YYYY (matching the international Test Requisition Form).
- A new checkbox to confirm the patient’s consent to use their anonymized samples and data for research and secondary purposes is now present on the Order Test page.
- The addition of optional fields to enter the the patient’s Clinical History.
- The option to enter specimen information using a paper form to be shipped with the patient’s sample.
- Providers can now correct sample issues directly in Provider Portal after receiving an emailed link from GRAIL’s Customer Service team. When accessioning issues are logged at GRAIL’s lab, providers will receive an email containing the link, which opens Provider Portal and lists the issues with an order summary for context. Using the link walks the providers through issues such as needed updates to patient information and eligibility.
Provider Portal 2026.4.0.0 Customer Release Notes
What’s New in v2026.4.0.0
We’re continuously working to improve your Provider Portal experience. Here’s what changed:
New Feature:
- To enhance support of international providers, an international version of the Test Requisition Form (TRF) will be generated for orders from these providers.
Provider Portal 2026.3.0.0 Customer Release Notes
What’s New in v2026.3.0.0
We’re continuously working to improve your Provider Portal experience. Here’s what changed:
New Feature:
- With this release, providers now have the option to upload insurance cards for Galleri® customers in the United States and for participants in the Real-world Evidence to Advance Multi-Cancer Early Detection Health Equity study (REACH) study. This feature supports the following functionality:
- The ability to upload both sides of an insurance card:
- The supported file formats are JPG, PNG, and PDF (with a maximum of 10 pages)
- A maximum file size of 10 megabytes
- An option to upload a secondary insurance card:
- Enabled by selecting the Patient has secondary insurance information checkbox in the Billing Information section when ordering a test
- Insurance card validation:
- Once the insurance card has been validated by Provider Portal, a preview of the card will be displayed for user confirmation prior to completing the order
- The ability to upload both sides of an insurance card:
Once the insurance card is uploaded and the order is submitted, the card will be viewable and downloadable from within the Test Reports page.
Provider Portal 2026.2.0.0 Customer Release Notes
What’s New in v2026.2.0.0
We’re continuously working to improve your Provider Portal experience. Here’s what changed:
New Feature:
- To support international providers, Provider Portal has added the following functionality when ordering a test:
- The Specimen Information section now contains an option for Fill later on paper form as a collection method for international providers who do not use an Electronic Health Record system.
- The Billing Information section has now been enabled for for select international providers based on account requirements and configuration.
Provider Portal 2026.1.0.0 Customer Release Notes
What’s New in v2026.1.0.0
There are no new features in this release.
Provider Portal 2025.12.0.0 Customer Release Notes
What’s New in v2025.12.0.0
We’re continuously working to improve your Provider Portal experience. Here’s what changed:
New Feature:
- Provider Portal now supports re-ordering for patients participating in the Real-world Evidence to Advance Multi-Cancer Early Detection Health Equity study (REACH) study. REACH study providers will now see the Re-Order test button for eligible patients who haven’t been tested in the 10 months prior to the reorder date and whose most recent test result was No Cancer Signal Detected.
Provider Portal 2025.11.0.0 Customer Release Notes
What’s New in v2025.11.0.0
We’re continuously working to improve your Provider Portal experience. Here’s what changed:
New Features:
- Provider Portal now supports test ordering by MDs and DOs who do not have an existing Provider Portal account. Once the new provider requests a Galleri® order from the Galleri.com site, their provider credentials are verified and a provider account is created for them, allowing the ordering of the Galleri® test for their patients. New providers can directly submit their information using https://provider.grail.com/onboarding.
- Provider Portal now supports ordering providers in Puerto Rico and the US Virgin slands.
- Provider Portal now supports ordering by providers participating in the Real-world Evidence to Advance Multi-Cancer Early Detection Health Equity study (REACH) study. REACH providers will receive a welcome email inviting them to activate their Provider Portal account.
- The Galleri® Commercial Test Results Report is being updated to version 3.0, which removes references to the PATHFINDER study and replaces it with PATHFINDER 2 data.
Provider Portal 2025.10.0.0 Customer Release Notes
What’s New in v2025.10.0.0
There are no new features in this release.
Provider Portal 2025.9.0.0 Customer Release Notes
What’s New in v2025.9.0.0
We’re continuously working to improve your Provider Portal experience. Here’s what changed:
New Feature:
- Provider Portal now supports Canadian providers associated with Medcan Health Management. Orders from MedCan Health Management will not collect patient address, contact info, or provider attestation.
Provider Portal 2025.8.0.0 Customer Release Notes
What’s New in v2025.8.0.0
We’re continuously working to improve your Provider Portal experience. Here’s what changed:
New Feature:
- Report Notifications Preferences have been improved with more clarity around the report notification types (Email, Fax, EOI, or N/A) and new visual changes that show, which type has been configured for your account during initial creation. Please refer to the Help Guide for more information.
Provider Portal 2025.7.0.0 Customer Release Notes
What’s New in v2025.7.0.0
- There are no new features in this release.
Provider Portal 2025.6.0.0 Customer Release Notes
What’s New in v2025.6.0.0
Here’s what changed in this release:
New Features:
- The Provider Portal Help Guide (including a link to the release notes) is now accessible using the ? icon in the upper right-hand corner of the current page.
- The Provider Portal release notes are now available on the GRAIL website (https://grail.com/release-notes/provider-portal/) and can be accessed as a link from the Help Guide.
Provider Portal 2025.5.0.0 Customer Release Notes
What’s New in v2025.5.0.0
We’re continuously working to improve your Provider Portal experience. Here’s what changed:
New Feature:
- Starting with this release, the banner displayed on login for system information or new releases has been improved.